I was a DEALER for Vivint. I paid over $2700 for equipment with NO CONTRACT. When the service technician skipped two install appointments, they offered a $300 credit. When hooked up, they never gave credit. I canceled and they put me into collections for $357. No explanation, no paperwork, just sent my debt to a 3rd party who says they don't care. Pay or leave it on your credit.
AVOID THIS COMPANY AT ALL COSTS. I WAS A DEALER AND THIS IS HOW THEY TREAT ME. IMAGINE HOW THEY TREAT AVERAGE CUSTOMERS.