On January 04, 2020, I was visiting my Facebook page. While viewing and scowling through the pages, an ad popped up advertising a Honda EU 2200 gasoline generator for $149.99. I clicked on the ad and checked out the website, not only did it have great pricing on this generator, it had great pricing on other brand generators, tools, chain saws and etc. This website looked legit (https://silopaer,com) POWERTOOLS so I went ahead and placed the order for this generator.
I knew that it sold for much more but I thought they must have a surplus of them and I wanted to get one before they ran out. When placing the order, I had an option of going through PayPal or my credit card. I figured that PayPal must screen these seller’s to be approved before they can use PayPal’s services. I felt it was safe because PayPal was going to charge my Capital One credit card anyway. Looks like I thought wrong! After I placed the order, I received an email from PayPal charging my credit card $149.99. Listed was a Merchant number (no company name) and a Description number (no description of what I had ordered).
I was concerned but waited until January 22 and I contacted PayPal asking them to update me on my generator purchase. PayPal then sent me an email stating that my item had shipped and they provided me with a tracking number. So, I thought great, my generator is coming. On January 29, I went to my mailbox to get my mail and there was an envelope addressed to me from a company that I had never heard of. I opened the package and there was this black stretchy ponytail hair tie with a silver emblem attached. I had no idea of why this was sent to me and I didn’t recognize the company, BFE Corp Limited. Then I happened to notice a tracking number on the envelope and it was the same tracking number PayPal provided me in their email. At this point, I knew I was not going to get my Honda generator and I’d been scammed. I then contacted PayPal by email and they responded that the item was delivered and they had the tracking number to prove it and told me to take it up with my Capital One credit card company.
Capital One said they would investigate this and get back to me. In the meantime, I started to do some investigating on my own. The return address on the hair tie envelope is: (first line) Customer Name 39567 (2nd line) BFE Corporate, (3rd) 14675 Monte Vista Ave, (4th) Chino, CA 91710-5722. I researched google and this address is office rental space. No company, just office space. I then checked with the Better Business Bureau and BFE had three complaints and the BBB had an address listed at 1937 Davis St., San Leandro, CA 94577. The BBB does not accredit BFE Corp and they rate BFE with an F rating. I then came up with another address for BFE Corp Limited, RM 1103-5 11/F Allied Kajima Bldg., 138 Gloucester RD., Wan Chai, Hong Kong. Annual Revenue $51.07 US.
On March 10, 2020, Capital One sent me a letter denying credit for my $149.99 Honda generator purchase and my case was closed. I was denied because I did not return the hair tie to the seller (who would send a hair tie back to the seller?) and I needed to provide Capital One with a second opinion letter on company letterhead. I had no clue as to what they were asking and when I asked them, the Capital One rep could not give me an answer that I could understand. So basically, I am out the $149.99.
I returned to viewing my Facebook page and on April 12, 2020, there is another advertisement posted for a Honda EU2200 generator, only this time it is advertised for $93.00. I noticed that their website address has changed to https://www.thesonlinemall.com POWERTOOLS. On this website the Honda generator ad had a statement “100% SECURE PAYMENT BY PayPal, Security policy (100% authentic products). At this point, how can PayPal NOT be responsible for allowing BFE to scam everyone?
I am sure there are other people that have gotten caught up in this scam. This BFE Corp Limited needs to be stopped and shut down, even put away. BFE is like a phantom company, hard to catch because they keep changing up things. PayPal should also have to answer for their part in this scam, they should have tighter security controls. From now on, I will only pay through PayPal with companies I'm familiar with. I also posted this information with pictures on my Facebook page and Facebook took down my post.